| Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
| 1 | William J. Kettinger, Donald A. Marchand |
Information management practices (IMP) from the senior manager's perspective: an investigation of the IMP construct and its measurement.  |
Inf. Syst. J.  |
2011 |
DBLP DOI BibTeX RDF |
|
| 1 | William J. Kettinger, Chen Zhang, Donald A. Marchand |
CIO and Business Executive Leadership Approaches to Establishing Company-wide Information Orientation.  |
MIS Quarterly Executive  |
2011 |
DBLP BibTeX RDF |
|
| 1 | Khawaja Asjad Saeed, Varun Grover, William J. Kettinger, Subo Guha |
The successful implementation of customer relationship management (CRM) system projects.  |
DATA BASE  |
2011 |
DBLP DOI BibTeX RDF |
|
| 1 | Chen Zhang, Anssi Öörni, William J. Kettinger, Jeffrey Kaleta |
A fork in the road: a conceptual model of online consumer iterative search.  |
ECIS  |
2011 |
DBLP BibTeX RDF |
|
| 1 | William J. Kettinger, Yuan Li |
The infological equation extended: towards conceptual clarity in the relationship between data, information and knowledge.  |
EJIS  |
2010 |
DBLP DOI BibTeX RDF |
|
| 1 | William J. Kettinger, Donald A. Marchand, Joshua M. Davis |
Designing Enterprise IT Architectures to Optimize Flexibility and Standardization in Global Business.  |
MIS Quarterly Executive  |
2010 |
DBLP BibTeX RDF |
|
| 1 | Mohammad Said Najjar, Aaron Kennon Smith, William J. Kettinger |
'Stuff' Happens: A Theoretical Framework for Internal IS Service Recovery.  |
AMCIS  |
2010 |
DBLP BibTeX RDF |
|
| 1 | Judith C. Simon, Robin S. Poston, Bill Kettinger |
Creating Better Governance of Offshore Services.  |
IS Management  |
2009 |
DBLP DOI BibTeX RDF |
|
| 1 | Joshua M. Davis, William J. Kettinger, Dimitar G. Kunev |
When users are IT experts too: the effects of joint IT competence and partnership on satisfaction with enterprise-level systems implementation.  |
EJIS  |
2009 |
DBLP DOI BibTeX RDF |
|
| 1 | Robin S. Poston, William J. Kettinger, Judith C. Simon |
Managing the Vendor Set: Achieving Best Pricing and Quality Service in IT Outsourcing.  |
MIS Quarterly Executive  |
2009 |
DBLP BibTeX RDF |
|
| 1 | William J. Kettinger, Sung-Hee "Sunny" Park, Jeffery Smith |
Understanding the consequences of information systems service quality on IS service reuse.  |
Information & Management  |
2009 |
DBLP DOI BibTeX RDF |
|
| 1 | Lakshman Mahadevan, William J. Kettinger, Rahul Paul |
A Three Level Model of SOA Maturity: Toward Achieving Sense and Respond.  |
AMCIS  |
2009 |
DBLP BibTeX RDF |
|
| 1 | Kuo-Chung Chang, William J. Kettinger, Chen Zhang |
Assimilation of Enterprise Systems: The Mediating Role of Information Integration of Information Impact.  |
ICIS  |
2009 |
DBLP BibTeX RDF |
|
| 1 | Joshua M. Davis, William J. Kettinger |
Striking the Right Balance When Users are Good at IT Too!: Partnering for Enterprise System Success.  |
AMCIS  |
2008 |
DBLP BibTeX RDF |
|
| 1 | Tao Hu, William J. Kettinger |
Why People Continue to Use Social Networking Services: Developing a Comprehensive Model.  |
ICIS  |
2008 |
DBLP BibTeX RDF |
|
| 1 | Yuan Li, William J. Kettinger |
An Evolutionary Information-Processing Theory of Knowledge Creation.  |
J. AIS  |
2006 |
DBLP BibTeX RDF |
|
| 1 | Lorraine Lee, Louis Fayard, William J. Kettinger, Robert Leitch |
The Role of Electronic Integration and Absorptive Capacity on Interorganizational Cost Management in Supply Chains.  |
ICIS  |
2006 |
DBLP BibTeX RDF |
|
| 1 | William J. Kettinger, Choong C. Lee |
Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality.  |
MIS Quarterly  |
2005 |
DBLP BibTeX RDF |
|
| 1 | Rajiv Kohli, William J. Kettinger |
Informating the Clan: Controlling Physicians' Costs and Outcomes.  |
MIS Quarterly  |
2004 |
DBLP BibTeX RDF |
|
| 1 | Gary Hackbarth, William J. Kettinger |
Strategic aspirations for net-enabled business.  |
EJIS  |
2004 |
DBLP DOI BibTeX RDF |
|
| 1 | Kuo-Chung Chang, Andrew Gold, William J. Kettinger |
The Extent of Enterprise System Adoption in Companies: A Multiple Theoretical Perspective.  |
AMCIS  |
2003 |
DBLP BibTeX RDF |
|
| 1 | William J. Kettinger, Choong C. Lee |
Understanding the IS-user divide in IT innovation.  |
Commun. ACM  |
2002 |
DBLP DOI BibTeX RDF |
|
| 1 | Gary Hackbarth, William J. Kettinger |
Building an E-Business Strategy.  |
IS Management  |
2000 |
DBLP DOI BibTeX RDF |
|
| 1 | William J. Kettinger, Choong C. Lee |
Pragmatic Perspectives on the Measurement of Information Systems Service Quality.  |
MIS Quarterly  |
1997 |
DBLP BibTeX RDF |
|
| 1 | William J. Kettinger, James T. C. Teng, Subashish Guha |
Business Process Change: A Study of Methodologies, Techniques, and Tools.  |
MIS Quarterly  |
1997 |
DBLP BibTeX RDF |
|
| 1 | Subo Guha, Varun Grover, William J. Kettinger, James T. C. Teng |
Business Process Change and Organizational Performance: Exploring an Antecedent Model.  |
J. of Management Information Systems  |
1997 |
DBLP BibTeX RDF |
|
| 1 | Varun Grover, William J. Kettinger |
Special Section: The Impacts of Business Process Change on Organizational Performance.  |
J. of Management Information Systems  |
1997 |
DBLP BibTeX RDF |
|
| 1 | William J. Kettinger, Gary Hackbarth |
Selling in the era of the "Net": integration of electronic commerce in small firms.  |
ICIS  |
1997 |
DBLP DOI BibTeX RDF |
|
| 1 | William J. Kettinger, Choong C. Lee |
"Zoning-in" on information systems service quality: continuous refinement of the SERVQUAL measurement.  |
ICIS  |
1997 |
DBLP DOI BibTeX RDF |
|
| 1 | Warren Harkness, William J. Kettinger, Albert H. Segars |
Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation.  |
MIS Quarterly  |
1996 |
DBLP BibTeX RDF |
|
| 1 | Varun Grover, Seung Ryul Jeong, William J. Kettinger, Shouhong Wang |
The Implementation of Business Process Reengineering.  |
J. of Management Information Systems  |
1995 |
DBLP BibTeX RDF |
|
| 1 | William J. Kettinger, Varun Grover |
Special Section: Toward a Theory of Business Process Change Management.  |
J. of Management Information Systems  |
1995 |
DBLP BibTeX RDF |
|
| 1 | James T. C. Teng, William J. Kettinger |
Business Process Redesign and Information Architecture: Exploring the Relationships.  |
DATA BASE  |
1995 |
DBLP DOI BibTeX RDF |
|
| 1 | William J. Kettinger, Varun Grover, Subashish Guha, Albert H. Segars |
Strategic Information Systems Revisited: A Study in Sustainability and Performance.  |
MIS Quarterly  |
1994 |
DBLP BibTeX RDF |
|
| 1 | William J. Kettinger |
National infrastructure diffusion and the U.S. information super highway.  |
Information & Management  |
1994 |
DBLP DOI BibTeX RDF |
|
| 1 | Varun Grover, Seung Ryul Jeong, William J. Kettinger, Choong C. Lee |
The Chief Information Officer: A Study of Managerial Roles.  |
J. of Management Information Systems  |
1993 |
DBLP BibTeX RDF |
|
| 1 | James T. C. Teng, William J. Kettinger, Subashish Guha |
Business Process Redesign and Information Architecture: Establishing the Missing Links.  |
ICIS  |
1992 |
DBLP BibTeX RDF |
|