Search results for "customers"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
10	Moshe Sidi, Hanoch Levy, Steve W. Fuhrmann	A queueing network with a single cyclically roving server.	Queueing Syst.	1992	DBLP DOI BibTeX RDF	Summary of notation Bi, B i * (s) service time of a customer at queue i and its LST, bi, bi (2) mean and second moment of Bi, R i * (s) duration of switch-over period from queue i and its LST, ri mean and second moment of Ri, r, r(2) mean and second moment of i N =1Ri, i external arrival rate of type-i customers, i total arrival rate into queue i, i utilization of queue i, i=i, system utilization i N =1i, c=E[C] the expected cycle length, X i j number of customers in queue j when queue i is polled, Xi=X i i number of customers residing in queue i when it is polled, fi(j), X i * number of customers residing in queue i at an arbitrary moment, Yi the duration of a service period of queue i, Ti the waiting time and sojourn time of an arbitary customer at queue i, F*(z1, z2,..., zN) GF of number of customers present at the queues at arbitrary moments, Fi(z1, z2,..., zN) GF of number of customers present at the queues at polling instants of queue i, ¯Fi(z1, z2,...,zN) GF of number of customers present at the queues at switching instants of queue i, Vi(z1, z2,..., zN) GF of number of customers present at the queues at service initiation instants at queue i, ¯Vi(z1,z2,...,zN) GF of number of customers present at the queues at service completion instants at queue i, Ri, ri, Wi
3	Andriy V. Miranskyy, Enzo Cialini, David Godwin	Selection of customers for operational and usage profiling.	DBTest	2009	DBLP DOI BibTeX RDF	customer usage, data mining, optimization, customers, operational profile
3	T. G. Deepak, A. Krishnamoorthy, Viswanath C. Narayanan, K. Vineetha	Inventory with service time and transfer of customers and/inventory.	Annals OR	2008	DBLP DOI BibTeX RDF	Inventory with transfer of customers and/inventory, Inventory with service time
3	Qisong Chen, Yun Wu, Xiaowei Chen	Research on Customers Demand Forecasting for E-business Web Site Based on LS-SVM.	ISECS	2008	DBLP DOI BibTeX RDF	customers demand, forecasting, E-business, LS-SVM
3	Yumiko Taguchi, Yasushi Akiyama, Tsutomu Tabe	Information on the Causal Relationship Between Store kaizen and Store Features That Attract Customers by Covariance Structural Analysis.	HCI	2007	DBLP DOI BibTeX RDF	store features that attract customers, store kaizen, covariance structural analysis, causal relationship
3	Zolidah Kasiran, Saadiah Yahya	Facial Expression as an Implicit Customers' Feedback and the Challenges.	CGIV	2007	DBLP DOI BibTeX RDF	Customers' satisfaction, Facial Expression
3	Pingli Wang, Gongxuan Zhang, Ling Wang	Simulation of Customers-flow Model Based-on Elevators Group Control Technique.	IMSCCS	2006	DBLP DOI BibTeX RDF	Group Control of Elevator Systems, customers-flow mode, simulation program, Intelligent
3	Andreas Brandt, Manfred Brandt	On the Two-Class M/M/1 System under Preemptive Resume and Impatience of the Prioritized Customers.	Queueing Syst.	2004	DBLP DOI BibTeX RDF	two-class priority M/M/1 system, preemptive resume, occupancy distribution, waiting time, sojourn time, impatient customers
3	Quan-Lin Li, Yiqiang Q. Zhao	A MAP/G/1 Queue with Negative Customers.	Queueing Syst.	2004	DBLP DOI BibTeX RDF	queue with negative customers, Markov chains of GI/G/1 type, Markov renewal processes of M/G/1 type, the Markovian arrival process (MAP), the supplementary variable method, the matrix-analytic method, the censoring technique, the RG-factorization, light tail, heavy tail
3	Misha W. Vaughan, Janice Rohn, Catherine Courage, Chris Nodder, Simon Herd	Connecting with large market customers: can we still call it usability?	CHI Extended Abstracts	2004	DBLP DOI BibTeX RDF	large-market, usability engineering programs, customers, enterprises, business-to-business
3	Benny Van Houdt, R. B. Lenin, Chris Blondia	Delay Distribution of (Im)Patient Customers in a Discrete Time D-MAP/PH/1 Queue with Age-Dependent Service Times.	Queueing Syst.	2003	DBLP DOI BibTeX RDF	D-MAP arrival process, phase-type services, (im)patient customers, age-dependent service times, matrix-analytic methods
3	Wolfgang Stadje	On a loss system with a given number of customers.	Queueing Syst.	1992	DBLP DOI BibTeX RDF	One-server loss system, conditionally uniform arrivals, state probability, number of served customers, deterministic service times
2	Ohad Inbar, Noam Tractinsky	Interface-to-face: sharing information with customers in service encounters.	CHI Extended Abstracts	2010	DBLP DOI BibTeX RDF	incidental user, trust, services, effectiveness, service design, information display
2	Refael Hassin	Equilibrium customers' choice between FCFS and random servers.	Queueing Syst.	2009	DBLP DOI BibTeX RDF	Mathematics Subject Classification (2000) 60K25, 90B22
2	Anton Bogdanovych, Mathias Bauer, Simeon J. Simoff	Recognizing Customers' Mood in 3D Shopping Malls Based on the Trajectories of Their Avatars.	ICEIS	2009	DBLP DOI BibTeX RDF	Trajectory recognition, e-Commerce, Avatar, 3D virtual worlds
2	Dimitris E. Charilas, Athanasios D. Panagopoulos, Panagiotis Vlacheas, Ourania I. Markaki, Philip Constantinou	Congestion Avoidance Control through Non-cooperative Games between Customers and Service Providers.	MOBILIGHT	2009	DBLP DOI BibTeX RDF	Payoff, Quality of Service, Game theory, Admission Control, Nash Equilibrium, Congestion Avoidance, Non-cooperative games, Load Control
2	Hsiao-Fang Yang, Mu-Hua Lin	Innovative Chance Discovery - Extracting Customers' Innovative Concept.	EvoWorkshops	2009	DBLP DOI BibTeX RDF	Data Mining, Social Network Analysis, Grounded Theory, Chance Discovery, Interactive Evolutionary Computing
2	Francesco Sole, Daniela Carlucci, Giovanni Schiuma	Assessing the Value Dimensions for Customers in Knowledge Intensive Business Services.	WSKS	2009	DBLP DOI BibTeX RDF	KIBS, service value, case example, model, customer
2	Louise Humphreys, Sebastiano Giudice, Paul Jennings, Rebecca Cain, Garry Dunne, Mark Allman-Ward	Understanding the Opinion Forming Processes of Experts and Customers During Evaluations of Automotive Sounds.	HCI	2009	DBLP DOI BibTeX RDF
2	Yanxia Yang, Mayuresh Ektare	Innovation through Customers' Eyes.	HCI	2009	DBLP DOI BibTeX RDF	Innovation, User-Centered Design process, Unified messaging
2	Yuantao Jiang, Zhisheng Li	The Dynamic Competition Diffusion Model of B2C E-commerce in Potential Customers.	WKDD	2009	DBLP DOI BibTeX RDF
2	Carlos André Reis Pinheiro, Markus Helfert	Customer's Relationship Segmentation Driving the Predictive Modeling for Bad Debt Events.	UMAP	2009	DBLP DOI BibTeX RDF	Customers behavior, bad debt events, Data Mining, Clustering, Pattern Recognition, Artificial Neural Networks, Knowledge Discovery, Link Analysis, Telecommunications, Nearest Neighbor, Predictive Modeling
2	Cosimo Palmisano, Alexander Tuzhilin, Michele Gorgoglione	Using Context to Improve Predictive Modeling of Customers in Personalization Applications.	IEEE Trans. Knowl. Data Eng.	2008	DBLP DOI BibTeX RDF
2	Efrat Perel, Uri Yechiali	Queues where customers of one queue act as servers of the other queue.	Queueing Syst.	2008	DBLP DOI BibTeX RDF	Mathematics Subject Classification (2000) 60K25
2	Foad Iravani, Baris Balcioglu	On priority queues with impatient customers.	Queueing Syst.	2008	DBLP DOI BibTeX RDF	Mathematics Subject Classification (2000) 60K25, 90B22, 68M20
2	Anastasios Savvopoulos, Maria Virvou	Dynamically Extracting and Exploiting Information about Customers for Knowledge-Based Interactive TV-Commerce.	New Directions in Intelligent Interactive Multimedia	2008	DBLP DOI BibTeX RDF	intelligent help, user models, Interactive TV, personalized recommendations
2	Lan Huang, Chunguang Zhou, Yu-qin Zhou, Zhe Wang	Research on Data Mining Algorithms for Automotive Customers' Behavior Prediction Problem.	ICMLA	2008	DBLP DOI BibTeX RDF
2	Jens Strüker, Rafael Accorsi, Günter Müller	On Providing One-to-One Marketing with Customers' Privacy in Stationary Retail.	CEC/EEE	2008	DBLP DOI BibTeX RDF
2	Kanokwan Atchariyachanvanich, Noboru Sonehara	Trust perception in internet shopping: comparative study of customers in Japan and South Korea.	ICEC	2008	DBLP DOI BibTeX RDF	trust perception, cluster analysis, consumer behavior, online consumer behavior, internet shopping
2	Mike Holcombe, Chris Thomson	Seven Years of XP - 50 Customers, 100 Projects and 500 Programmers - Lessons Learnt and Ideas for Improvement.	XP	2008	DBLP DOI BibTeX RDF	methodological compliance, human factors, XP, empirical software engineering
2	Giovanni Giuffrida, Catarina Sismeiro, Giuseppe Tribulato	Automatic content targeting on mobile phones.	EDBT	2008	DBLP DOI BibTeX RDF	mobile customers targeting, data mining, clustering, mobile advertising
2	Ivan Atencia, Gemayqzel Bouza, Pilar Moreno	An M[X]/G/1 retrial queue with server breakdowns and constant rate of repeated attempts.	Annals OR	2008	DBLP DOI BibTeX RDF	Number of served customers, Reliability analysis, Busy period, Ergodicity, Stochastic decomposition, Steady-state distribution, Embedded Markov chain
2	Robert C. Hampshire, William A. Massey	A note on the event horizon for a processor sharing queue.	Queueing Syst.	2008	DBLP DOI BibTeX RDF	Processor sharing queues, Diffusion limits, Dynamical queueing systems, Uniform acceleration, Virtual customers, Sojourn times, Transient behavior, Fluid limits
2	Uri Yechiali	Queues with system disasters and impatient customers when system is down.	Queueing Syst.	2007	DBLP DOI BibTeX RDF	Mathematics Subject Classification (2000) 60K25, 60M20, 90B22, 60K37
2	Yang Woo Shin	Multi-server retrial queue with negative customers and disasters.	Queueing Syst.	2007	DBLP DOI BibTeX RDF	Mathematics Subject Classification (2000) 60K25
2	Nelson Oly Ndubisi	Customers' perceptions and intention to adopt Internet banking: the moderation effect of computer self-efficacy.	AI Soc.	2007	DBLP DOI BibTeX RDF	Perceived reliability, Perceived usefulness, Internet banking, Perceived ease of use, Computer self-efficacy
2	Kanokwan Atchariyachanvanich, Hitoshi Okada, Noboru Sonehara	What keeps online customers repurchasing through the internet?	SIGecom Exchanges	2007	DBLP DOI BibTeX RDF	expectation-confirmation model, perceived usefulness
2	Panagiotis Kyriazopoulos, Athanasios Spyridakos, Evangelos Grigoroudis, Yannis Siskos, Denis Yannacopoulos	The quality of e-services: Measuring satisfaction of Internet customers.	Operational Research	2007	DBLP DOI BibTeX RDF	MUSA method, Internet, Customer satisfaction
2	Oualid Jouini, Yves Dallery	Stationary delays for a two-class priority queue with impatient customers.	VALUETOOLS	2007	DBLP DOI BibTeX RDF	non-preemptive priority, queueing delays, multiserver queues, reneging
2	Jiangning Wu, Xiaohuan Wang	A Knowledge Navigation Method for the Domain of Customers' Services of Mobile Communication Corporations in China.	ICIC	2007	DBLP DOI BibTeX RDF	Knowledge Navigation, Social Network Analysis, Topic Map, Tacit Knowledge, Explicit Knowledge
2	Kin Keung Lai, Lean Yu, Shouyang Wang, Wei Huang	An Intelligent CRM System for Identifying High-Risk Customers: An Ensemble Data Mining Approach.	International Conference on Computational Science	2007	DBLP DOI BibTeX RDF	ensemble data mining, high-risk customer identification, support vector machine, Customer relationship management
2	Yukio Ohsawa, Takuma Hosoda, Takeshi Ui, Misato Ueda, Hirofumi Tanaka	RFID Tags Without Customers ID in Book Library for Detecting Latent Interest of User Group.	KES	2007	DBLP DOI BibTeX RDF	Customer group, Marketing, RFID tags, Chance Discovery
2	Diana Moneta, Luigi Bisone, Giuseppe Mauri, Roberto Meda	New interactions between LV customers and the network: further possibilities for home automation functions.	ICRA	2007	DBLP DOI BibTeX RDF
2	Xu Xu, Zhongfu Zhang, Zhihong Feng, Yansong Li	Utilize Fuzzy Data Mining to Find the Living Pattern of Customers in Hotels.	FSKD	2007	DBLP DOI BibTeX RDF
2	Tommi Laukkanen	Bank Customers' Channel Preferences for Requesting Account Balances.	HICSS	2007	DBLP DOI BibTeX RDF
2	Sophea Chea, Margaret Meiling Luo	Cognition, Emotion, Satisfaction, and Post-Adoption Behaviors of E-Service Customers.	HICSS	2007	DBLP DOI BibTeX RDF
2	Lan Wang, Tingjie Lv	The NG-OSS Evolution of Telecom Service Providers: From Network-Focused to Customers-Focused.	CONFENIS	2007	DBLP DOI BibTeX RDF	Telecom service providers, Evolution, OSS, Operation support systems
2	Tommi Laukkanen, Suvi Sinkkonen, Marke Kivijarvi, Pekka Laukkanen	Segmenting Bank Customers by Resistance to Mobile Banking.	ICMB	2007	DBLP DOI BibTeX RDF
2	Xiaoming Liu 0002, Nils Krahnstoever, Ting Yu, Peter H. Tu	What are customers looking at?	AVSS	2007	DBLP DOI BibTeX RDF
2	Ran Wei, Justin Zhan	Improved Customers' Privacy Preference Policy.	GrC	2007	DBLP DOI BibTeX RDF
2	Kanokwan Atchariyachanvanich, Hitoshi Okada, Noboru Sonehara	Theoretical model of purchase and repurchase in internet shopping: evidence from japanese online customers.	ICEC	2007	DBLP DOI BibTeX RDF	expectation-confirmation theory, repurchase, adoption, technology acceptance model, intention, online consumer behavior, internet shopping
2	Diana Heckl, Jürgen Moormann	Matching Customer Processes with Business Processes of Banks: The Example of Small and Medium-Sized Enterprises as Bank Customers.	BPM	2007	DBLP DOI BibTeX RDF	customer centricity, customer orientation, customer process, business process modeling, Banking industry
2	Ron Kohavi, Randal M. Henne, Dan Sommerfield	Practical guide to controlled experiments on the web: listen to your customers not to the hippo.	KDD	2007	DBLP DOI BibTeX RDF	A/B testing, e-commerce, controlled experiments
2	Wenxing Wang, Shuying Sun, Xianglu Li	A Study on the Influencing Relationship of Key Factors in CRM.	CONFENIS	2007	DBLP DOI BibTeX RDF	Customer satisfaction (CS), Customers’ Willingness to engage in a relationship (CWER), Customer relationship share (CRS), Customer relationship management (CRM)
2	Tianyi Jiang, Alexander Tuzhilin	Segmenting Customers from Population to Individuals: Does 1-to-1 Keep Your Customers Forever?	IEEE Trans. Knowl. Data Eng.	2006	DBLP DOI BibTeX RDF	1-to-1 marketing, microsegmentation, clustering, Personalization, segmentation
2	Eitan Altman, Uri Yechiali	Analysis of customers' impatience in queues with server vacations.	Queueing Syst.	2006	DBLP DOI BibTeX RDF	Single and multiple vacations, Abandonment, M/M/1, M/M/c, Queueing, M/G/1, Impatience
2	B. Krishna Kumar, D. Arivudainambi, A. Krishnamoorthy	Some results on a generalized M/G/1 feedback queue with negative customers.	Annals OR	2006	DBLP DOI BibTeX RDF	M/G/1 feedback queue, Negative customer, Vacation, System size, N-policy
2	V. L. R. Chinthalapati, N. Yadati, R. Karumanchi	Learning dynamic prices in MultiSeller electronic retail markets with price sensitive customers, stochastic demands, and inventory replenishments.	IEEE Transactions on Systems, Man, and Cybernetics, Part C	2006	DBLP DOI BibTeX RDF
2	Guangli Nie, Lingling Zhang, Xingsen Li, Yong Shi	The Analysis on the Customers Churn of Charge Email Based on Data Mining Take One Internet Company for Example.	ICDM Workshops	2006	DBLP DOI BibTeX RDF
2	Indranil Bose, Chen Xi	Exploring Business Opportunities from Mobile Service Data of Customers Using Inter-cluster Analysis.	ICDM Workshops	2006	DBLP DOI BibTeX RDF
2	You-Wei Wen, Wai-Ki Ching, Michael K. Ng	Fast solvers for queueing systems with negative customers.	VALUETOOLS	2006	DBLP DOI BibTeX RDF	Gohberg-Semencul formula, negative customer, queueing systems, preconditioners, preconditioned conjugate gradient method
2	Pradeep Dubey, Rahul Garg, Bernard De Meyer	Competing for Customers in a Social Network: The Quasi-linear Case.	WINE	2006	DBLP DOI BibTeX RDF
2	Fang-Cheng Hsu, Ming-Hsiang Hung	Practically Applying Interactive Genetic Algorithms to Customers' Designs on a Customizable C2C Framework: Entrusting Select Operations to IGA Users.	EvoWorkshops	2006	DBLP DOI BibTeX RDF
2	Sang-Chul Lee, Jae-Young Moon, Yung Ho Suh	A Comparison of Target Customers in Asian Online Game Markets: Marketing Applications of a Two-Level SOM.	ICANN	2006	DBLP DOI BibTeX RDF
2	Ruey-Ming Chao, Chi-Shun Wang	Knowledge as Basis Broker - The Research of Matching Customers Problems and Professionals Métiers.	ICONIP	2006	DBLP DOI BibTeX RDF	Knowledge-based agent/broker, natural language arrangement, Chinese phrase-cutting, natural language, Fuzzy Sets theory
2	Jonna Järveläinen	"Welcome Old Mate, Deal with It Newcomer" - Web Site Customer Support Evaluation Based on Customers' Experience Level.	ENTER	2006	DBLP DOI BibTeX RDF	web site evaluation, online shopping experience, Internet self-efficacy, European travel sites, customer support
2	Walid Ali, Bernard Moulin	How Artificial Intelligent Agents Do Shopping in a Virtual Mall: A 'Believable' and 'Usable' Multiagent-Based Simulation of Customers' Shopping Behavior in a Mall.	Canadian Conference on AI	2006	DBLP DOI BibTeX RDF
2	Michael Benisch, James Andrews, Norman M. Sadeh	Adaptive Pricing for Customers with Probabilistic Valuations.	TADA/AMEC	2006	DBLP DOI BibTeX RDF
2	Mo Nishiyama, Leslie J. McNeil, Holly E. Wyatt	The matrix and beyond: expanding proactive resources for customers.	SIGUCCS	2006	DBLP DOI BibTeX RDF	role-based matrix, workflow improvement, communication, knowledge management, portals, customer service, electronic documentation
2	Hee-Woong Kim, Darren Ee Se Toh	Moderating the Price Sensitivity of Online Customers.	CEC/EEE	2006	DBLP DOI BibTeX RDF
2	Michael Benisch, James Andrews, Norman M. Sadeh	Pricing for customers with probabilistic valuations as a continuous knapsack problem.	ICEC	2006	DBLP DOI BibTeX RDF	multi-agent systems, supply chain management, trading agents, TAC SCM
2	Nicolas Werro, Henrik Stormer, Andreas Meier	A Hierarchical Fuzzy Classification of Online Customers.	ICEBE	2006	DBLP DOI BibTeX RDF
2	Huangao Zhang, Wenyan Zhao, Guoping Li, Runhua Tan	A Process Model of Product Platform Building for the Products With the Same Function Structure.	PROLAMAT	2006	DBLP DOI BibTeX RDF	product platform, HOQ, customers’ demands, technical measure, armed face conveyer(AFC), module
2	Robert C. Hampshire, Mor Harchol-Balter, William A. Massey	Fluid and diffusion limits for transient sojourn times of processor sharing queues with time varying rates.	Queueing Syst.	2006	DBLP DOI BibTeX RDF	Diffusion limits, Time-varying queues, Uniform acceleration, Virtual customers, Processor sharing, Sojourn times, Transient behavior, Fluid limits
2	Sergey Zeltyn, Avishai Mandelbaum	Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/n + G Queue.	Queueing Syst.	2005	DBLP DOI BibTeX RDF	telephone call centers, abandonment, quality and efficiency-driven approximations, Erlang-A, queueing theory, reneging, impatience
2	Fabricio Bandeira Cabral	The Slow Server Problem for Uninformed Customers.	Queueing Syst.	2005	DBLP DOI BibTeX RDF	heterogeneous servers, Markovian processes, slow server, queues, multiserver queues, threshold policy
2	Jeffrey Xu Yu, Yuming Ou, Chengqi Zhang, Shichao Zhang	Identifying Interesting Customers through Web Log Classification.	IEEE Intelligent Systems	2005	DBLP DOI BibTeX RDF	customer retention, recommendation system, Web mining, data preparation, web log analysis
2	G. Narendra Kumar, P. Venkataram, V. S. N. Kumar	Admission Control for the Customers over the Vendor's VPN.	I3E	2005	DBLP DOI BibTeX RDF	prioritized requests, customer behavior transition diagram, genetic algorithm, Quality of service, e-commerce, call admission control, virtual private network
2	Lianguan Shen, Mujun Li, Wei Zhao, Ziqiang Zhou, You Li, Mei Wu, Jinjin Zheng	Web Based Cooperative Virtual Product Design Environment Shared by Designers and Customers.	CSCWD (Selected papers)	2005	DBLP DOI BibTeX RDF
2	Chong Un Pyon, Sung Min Bae, Ji Young Woo, Sang-Chan Park	The Framework of Web-Based Voice of the Customers Management for Business Process Management in Service Industry.	EC-Web	2005	DBLP DOI BibTeX RDF
2	Euijin Kim, Suresh Tadisina	Factors Impacting Customers' Initial Trust in E-Businesses: An Empirical Study.	HICSS	2005	DBLP DOI BibTeX RDF
2	FuCe FuCe, Wang Hui, ZhuLi Ying	Solving the Vehicle Routing Problem with Stochastic Demands and Customers.	PDCAT	2005	DBLP DOI BibTeX RDF
2	Jason Brand, Alan Vetter, Jace McDaniel	Conversing with customers.	SIGUCCS	2005	DBLP DOI BibTeX RDF	evaluation, survey, HEAT
2	Rachael Stanley	Computer lab management: serving our customers through communication.	SIGUCCS	2005	DBLP DOI BibTeX RDF	communication, customer, computer lab
2	Dickson K. W. Chiu, Ho-fung Leung, Ka-man Lam	Making personalized recommendations to customers in a service-oriented economy: a quantitative model based on reputation and risk attitude.	ICEC	2005	DBLP DOI BibTeX RDF	risk attitude, reputation, persuasiveness, trustworthiness, impression
2	Otto R. Koppius, Wouter Speelman, Oliver Stulp, Bart Verhoef, Eric van Heck	Why are customers coming back to buy their airline tickets online? theoretical explanations and empirical evidence.	ICEC	2005	DBLP DOI BibTeX RDF	airline industry, expectation confirmation theory, online travel agent, e-Commerce, technology acceptance model, online consumer behavior
2	Jan-Erik Sandberg, Lars Arne Skår	How to Sell the Idea of XP to Managers, Customers and Peers.	XP	2005	DBLP DOI BibTeX RDF
2	Walid Ali, Bernard Moulin	2D-3D MultiAgent GeoSimulation with Knowledge-Based Agents of Customers' Shopping Behavior in a Shopping Mall.	COSIT	2005	DBLP DOI BibTeX RDF	Knowledge-based agent, Shopping mall, Shopping behavior, Spatial characteristics, Spatial behavior, MultiAgent System, GeoSimulation
2	Sang-Chul Lee, Jun-Yong Xiang, Lin-Bo Jing	Who are the Target Customers in Chinese Online Game Market?: Segmentation with a Two-Step Approach.	ICEBE	2005	DBLP DOI BibTeX RDF
2	Bhavani Raskutti, Alan Herschtal	Predicting the product purchase patterns of corporate customers.	KDD	2005	DBLP DOI BibTeX RDF	SVM applications, area under ROC, learning from few positive examples, upsell
2	Yongqiang Chen, Leifang Hu	Study on data mining application in CRM system based on insurance trade.	ICEC	2005	DBLP DOI BibTeX RDF	customers' value, insurance company, data mining, CRM
2	Pawan Lingras, Xiandong Huang	Statistical, Evolutionary, and Neurocomputing Clustering Techniques: Cluster-Based vs Object-Based Approaches.	Artif. Intell. Rev.	2005	DBLP DOI BibTeX RDF	hierarchical grouping, highway sections, Kohonen neural networks, supermarket customers, genetic algorithms, clustering, K-means, statistical techniques
2	Dieter Baum, Vladimir V. Kalashnikov	Spatial No-Waiting Stations with Moving Customers.	Queueing Syst.	2004	DBLP DOI BibTeX RDF	spatial Markovian arrival processes (SMAPs), customer motion, SMAP/G/-, SMAP/G/c/0- and spatial Cox/G/-stations with group arrivals, mobile communication network analysis
2	Banphot Vatanasombut, Antonis C. Stylianou, Magid Igbaria	How to retain online customers.	Commun. ACM	2004	DBLP DOI BibTeX RDF
2	J. R. Filho, Edgar M. Gontijo, Antonio C. Delaiba, Evandro Mazina, José Edison Cabral, João O. P. Pinto	Fraud identification in electricity company customers using decision tree.	SMC	2004	DBLP DOI BibTeX RDF
2	Yue-Shi Lee, Show-Jane Yen, Ghi-Hua Tu, Min-Chi Hsieh	Mining Traveling and Purchasing Behaviors of Customers in Electronic Commerce Environment.	EEE	2004	DBLP DOI BibTeX RDF
2	Min Yao, Bin Shen, Ming-Fang Li	A Kind of Classification and Regression Tree Algorithm for Unusual Customers Recognition in Telecom Trade.	IEEE SCC	2004	DBLP DOI BibTeX RDF
2	Ralf Reichwald, Sascha Seifert, Dominik Walcher, Frank Thomas Piller	Customers as Part of Value Webs: Towards a Framework for Webbed Customer Innovation Tool.	HICSS	2004	DBLP DOI BibTeX RDF
2	Yun Bae Kim, Chang Hun Lee, Jaebum Kim, Gyutai Kim, Jong Seon Hong	Empirical Analysis for Individual Behavior of Impatient Customers in a Call Center.	AsiaSim	2004	DBLP DOI BibTeX RDF
2	Pavlos A. Vlachos, Adam P. Vrechopoulos	Emerging customer trends towards mobile music services.	ICEC	2004	DBLP DOI BibTeX RDF	mobile, music, customers, content, operators, professionals