Search results for "service management"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
4	Ingo Lück, Marcus Schönbach, Arnulf Mester, Heiko Krumm	Derivation of Backup Service Management Applications from Service and System Models.	DSOM	1999	DBLP DOI BibTeX RDF	derivation of management systems, model-based development of management systems, IT-service management, model-based management
4	Michael Langer, Stefan Loidl, Michael Nerb	Customer Service Management: Towards a Management Information Base for an IP Connectivity Service.	ISCC	1999	DBLP DOI BibTeX RDF	Customer Service Management (CSM), Customer Network Management (CNM), Connectivity Services, Management Information Base (MIB), Quality of Service (QoS), Unified Modeling Language (UML), Common Object Request Broker Architecture (CORBA), Network Management, Service Level Agreements (SLA), Internet Protocol (IP), Service Management, Network Services
3	Adriano Fiorese, Paulo Simões, Fernando Boavida	A P2P-Based Approach to Cross-Domain Network and Service Management.	AIMS	2009	DBLP DOI BibTeX RDF	Network and Service Management, P2P, Overlays
3	Jingwen Jin, Klara Nahrstedt	QoS-Aware service management for component-based distributed applications.	ACM Trans. Internet Techn.	2008	DBLP DOI BibTeX RDF	application-level routing, QoS, fault tolerance, SOA, multicast, Service composition, overlay networks, service management
3	Magdalena Arcilla, José Antonio Calvo-Manzano, Gonzalo Cuevas Agustín, Gerzon Gómez, Elena Ruiz, Tomás San Feliu Gilabert	A Solution for Establishing the Information Technology Service Management Processes Implementation Sequence.	EuroSPI	2008	DBLP DOI BibTeX RDF	Service Management, ITIL, Service Delivery, Service Support
3	Roman Belter	Towards a Service Management System in Virtualized Infrastructures.	IEEE SCC	2008	DBLP DOI BibTeX RDF	Management infrastructure, Web service, Service-oriented Computing, Service Management, Service lifecycle
3	Beijun Shen	Support IT Service Management with Process Modeling and Analysis.	ICSP	2008	DBLP DOI BibTeX RDF	Process Modeling and Analysis, IT Service Management, Process Technology
3	Muhammad Shoaib Siddiqui, Syed Obaid Amin, Choong Seon Hong	A Management Framework for IMS Using Service Managed Objects.	APNOMS	2008	DBLP DOI BibTeX RDF	Service managed objects, IMS, Service management, SDP
3	Ben Clacy, Brian Jennings	Service Management: Driving the Future of IT.	IEEE Computer	2007	DBLP DOI BibTeX RDF	itSMF, IT service management, IT systems perspectives
3	Jacques Philippe Sauvé, Rodrigo A. Santos, Rodrigo R. Almeida, José Antão Beltrão Moura	On the Risk Exposure and Priority Determination of Changes in IT Service Management.	DSOM	2007	DBLP DOI BibTeX RDF	Change Prioritization, Risk, Change Management, IT Service Management, Business-Driven IT Management
3	Christian Braun 0004, Robert Winter	Integration of IT service management into enterprise architecture.	SAC	2007	DBLP DOI BibTeX RDF	modeling, service oriented architecture, architecture, framework, conceptual modeling, metamodeling, enterprise architecture, IT service management, organizational engineering
3	Yuri Karpov, Rostislav I. Ivanovsky, Kirill A. Sotnikov	Application of Simulation Approaches to Creation of Decision Support System for IT Service Management.	PaCT	2007	DBLP DOI BibTeX RDF	SLO, Simulation, Decision support, SLA, Stochastic analysis, IT Service Management
3	Stuart D. Galup, Jim J. Quan, Ronald Dattero, Sue Conger	Information technology service management: an emerging area for academic research and pedagogical development.	CPR	2007	DBLP DOI BibTeX RDF	ISO/IEC20000, process theory, ITIL, service science, IT service management
3	Stuart D. Galup, Sue Conger, Ronald Dattero, Anthony Orr, Ron Palmer, Jack Probst, Paul Kontogiorgis	IT service management: academic programs face the issues of globalization.	CPR	2007	DBLP DOI BibTeX RDF	ISO 20000, ITIL, IT service management
3	Bruno Volckaert, Pieter Thysebaert, Marc De Leenheer, Filip De Turck, Bart Dhoedt, Piet Demeester	Flexible Grid service management through resource partitioning.	The Journal of Supercomputing	2006	DBLP DOI BibTeX RDF	Grid service management, Virtual private Grid, Service Grids
3	Ing-Ray Chen, Baoshan Gu, Sheng-Tzong Cheng	On Integrated Location and Service Management for Minimizing Network Cost in Personal Communication Systems.	IEEE Trans. Mob. Comput.	2006	DBLP DOI BibTeX RDF	Integrated location and service management, service handoff, wireless networks, performance analysis, personal communication services
3	Seungkeun Lee, Jeonghyun Lee	Design of Service Management System in OSGi Based Ubiquitous Computing Environment.	NGITS	2006	DBLP DOI BibTeX RDF	Ubiquitous Computing, OSGi, Service Management
3	Ying Huang, Santhosh Kumaran, Jen-Yao Chung	A model-driven framework for enterprise service management.	Inf. Syst. E-Business Management	2005	DBLP DOI BibTeX RDF	Enterprise service management, Web services, Service-oriented architecture, Model-driven architecture
3	Matthias Bossardt, Georg Carle, David Hutchison, Hermann de Meer, Bernhard Plattner	04411 Preface - Service Management and Self-Organization in IP-based Networks.	Service Management and Self-Organization in IP-based Networks	2005	DBLP BibTeX RDF
3	Matthias Bossardt, Georg Carle, David Hutchison, Hermann de Meer, Bernhard Plattner	04411 Abtracts Collection -- Service Management and Self-Organization in IP-based Networks.	Service Management and Self-Organization in IP-based Networks	2005	DBLP BibTeX RDF
3	Stefan Penz	SLP-based service management for dynamic ad-hoc networks.	MPAC	2005	DBLP DOI BibTeX RDF	ad-hoc networking, service management, SLP
3	Gordan Jezic, Mario Kusek, Tomislav Marenic, Ignac Lovrek, Sasa Desic, Krunoslav Trzec, Bjorn Dellas	Grid Service Management by Using Remote Maintenance Shell.	GSEM	2004	DBLP DOI BibTeX RDF	monitoring service, multi-agent systems, Grid, mobile agents, service management
3	Marcus Brunner, Rolf Stadler	Virtual Active Networks - Safe and Flexible Environments for Customer-managed Services.	DSOM	1999	DBLP DOI BibTeX RDF	Management of Active Networks, Active Network Testbeds, Service Management, Service Provisioning
2	Haydn Mearns, John Leaney, Artem Parakhine, John K. Debenham, Dominique Verchère	An autonomic open marketplace for service management and resilience.	CNSM	2011	DBLP BibTeX RDF
2	Jianwen Chen, Rhonda Childress, Iain Mcintosh, George Africa, Arthur Sitaramayya	A service management architecture component model.	CNSM	2011	DBLP BibTeX RDF
2	Elena del Val Noguera, Miguel Rebollo, Vicente J. Botti	Decentralized Service Management Based on Homophily for Self-Adaptive SOMAS.	IEEE SCC	2011	DBLP DOI BibTeX RDF	Service management, self-adaptive systems
2	Christian Baun, Marcel Kunze, Viktor Mauch	The KOALA Cloud Manager: Cloud Service Management the Easy Way.	IEEE CLOUD	2011	DBLP DOI BibTeX RDF	Cloud Computing, Service Management
2	Ignacio Silva-Lepe, Isabelle Rouvellou, Rahul P. Akolkar, Arun Iyengar	Cross-domain service management for enabling domain autonomy in a federated SOA.	CNSM	2010	DBLP DOI BibTeX RDF
2	Antti Lahtela, Marko Jäntti, Jukka Kaukola	Implementing an ITIL-Based IT Service Management Measurement System.	ICDS	2010	DBLP DOI BibTeX RDF	Measurement, ITIL, IT Service Management
2	Guang Ji, Jie Zhang, Zhuofeng Zhao, Yanbo Han	Service Collaboration Network: A Novel Mechanism for Web Service Management.	APWeb	2010	DBLP DOI BibTeX RDF	service collaboration network, open API, web service monitoring, complex network, web service management
2	Marinos Charalambides, Paris Flegkas, George Pavlou, Javier Rubio-Loyola, Arosha K. Bandara, Emil C. Lupu, Alessandra Russo, Naranker Dulay, Morris Sloman	Policy conflict analysis for diffserv quality of service management.	IEEE Transactions on Network and Service Management	2009	DBLP DOI BibTeX RDF
2	Weiping He, Ing-Ray Chen	DMAP-FR: Integrated Mobility and Service Management with Failure Recovery Support for Mobile IPv6 Systems.	ITNG	2009	DBLP DOI BibTeX RDF	fault tolerance, performance analysis, mobility management, service management, failure recovery, MIPv6
2	Donald F. Ferguson	Autonomic business service management.	ICAC	2009	DBLP DOI BibTeX RDF	icac 2009 keynote talk
2	Roman Belter, Rolf Kluge, Thomas Hering, Holger Müller	A Conceptual Information Model for Service Management Dimensions.	BPSC	2009	DBLP BibTeX RDF
2	Gil Regev, Olivier Hayard, Donald C. Gause, Alain Wegmann	Toward a Service Management Quality Model.	REFSQ	2009	DBLP DOI BibTeX RDF	Service Utilities, Service Warranties, Norms, Tolerances
2	Yan Liu	A Process Modeling-Based Approach for Web Service Management.	ICWS	2009	DBLP DOI BibTeX RDF
2	ZhiHui Lv, JiaJun Wang, Yu Wu, Jie Wu, YiPing Zhong	MWS-MCS: A Novel Multi-agent-assisted and WS-Management-based Composite Service Management Scheme.	ICWS	2009	DBLP DOI BibTeX RDF
2	Jan-Helge Deutscher, Carsten Felden	Model Concept to Determine the Optimal Maturity of IT Service Management Processes.	ACIS-ICIS	2009	DBLP DOI BibTeX RDF
2	Jyun-Yan Yang	A respite care information system for families with developmental delay children through mobile networks.	ASSETS	2009	DBLP DOI BibTeX RDF	appraisal system, matching system, respite care service, mobile networks, service management
2	Heiko Ludwig, Jim Laredo, Kamal Bhattacharya, Liliana Pasquale, Bruno Wassermann	REST-based management of loosely coupled services.	WWW	2009	DBLP DOI BibTeX RDF	discovery, rest, service management, loosely coupled systems
2	Jacques Philippe Sauvé, Rodrigo Santos, Rodrigo Rebouças, Antão Moura, Claudio Bartolini	Change Priority Determination in IT Service Management Based on Risk Exposure.	IEEE Transactions on Network and Service Management	2008	DBLP DOI BibTeX RDF
2	Daniel Gmach, Stefan Krompass, Andreas Scholz, Martin Wimmer, Alfons Kemper	Adaptive quality of service management for enterprise services.	TWEB	2008	DBLP DOI BibTeX RDF	Quality of service, fuzzy controller, workload characterization
2	Montri Lawkobkit	Information Technology Service Management: A Thailand Perspective.	Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing	2008	DBLP DOI BibTeX RDF
2	Yuri Babich, Otto Spaniol, Dirk Thißen	Service Management for Development Tools.	Results of the IMPROVE Project	2008	DBLP DOI BibTeX RDF
2	Robert Adams, Ricardo Rivaldo, Guilherme Germoglio, Flavio Santos, Yuan Chen, Dejan S. Milojicic	Improving distributed service management using Service Modeling Language (SML).	NOMS	2008	DBLP DOI BibTeX RDF
2	Wei Wang 0033, Hao Wang, Bo Yang, Liang Liu, Peini Liu, Guosun Zeng	A Bayesian knowledge engineering framework for service management.	NOMS	2008	DBLP DOI BibTeX RDF
2	Yoshinori Hara	Knowledge Exploratory for Service Management and Innovation.	PAKM	2008	DBLP DOI BibTeX RDF
2	Stewart H. C. Wan, Yuk-Hee Chan	Adoption of business continuity planning processes in IT service management.	BDIM	2008	DBLP DOI BibTeX RDF
2	Bo Yang, Hao Wang, Ying Chen	Management as a Service for IT Service Management.	ICSOC	2008	DBLP DOI BibTeX RDF
2	Eero Wallenius, Timo Hämäläinen 0002, Kari Halttunen	XML Based 3G/LTE Network and Service Management Concept.	ICN	2008	DBLP DOI BibTeX RDF
2	Chun-Feng Liao, Ya-Wen Jong, Li-Chen Fu	PSMP: A Fast Self-Healing and Self-Organizing Pervasive Service Management Protocol for Smart Home Environments.	APSCC	2008	DBLP DOI BibTeX RDF
2	Kevin Jin, Pradeep Ray	Business-Oriented Development Methodology for IT Service Management.	HICSS	2008	DBLP DOI BibTeX RDF
2	Sedigheh Khajouei Nejad, Amir Najafi-Ardabili, Ali Ghazinezhad, Vahid Salmani	Automated Ontological Web Service Management A New Approach in Semantic Web.	Asia International Conference on Modelling and Simulation	2008	DBLP DOI BibTeX RDF	automated web service management, ontological graph, semantic web, Web service composition
2	Kenji Kumaki, Ikuo Nakagawa, Kenichi Nagami, Tomohiko Ogishi, Shigehiro Ano	Design and evaluation of a P2MP MPLS-based hierarchical service management system.	ISCC	2008	DBLP DOI BibTeX RDF
2	Roman Belter, Rolf Kluge	Towards Distributed Management of Service-Oriented Computing Infrastructures.	COMPSAC	2008	DBLP DOI BibTeX RDF	Management infrastructure, Service management, Service lifecycle
2	Vladimir Tosic	On Modeling and Maximizing Business Value for Autonomic Service-Oriented Systems.	Business Process Management Workshops	2008	DBLP DOI BibTeX RDF	policy-driven management, Web service, autonomic computing, business value, Web service management, business-driven IT management
2	Eric Grandry, Eric Dubois 0001, Michel Picard, André Rifaut	Managing the Alignment between Business and Software Services Requirements from a Capability Model Perspective.	ServiceWave	2008	DBLP DOI BibTeX RDF	Business Service Design, Service Level Objective, Capability Model, Service management, Goal-Oriented Requirements Engineering
2	Paolo Bellavista, Antonio Corradi, Luca Foschini	Dynamic and context-aware streaming adaptation to smooth quality degradation due to IEEE 802.11 performance anomaly.	The Journal of Supercomputing	2008	DBLP DOI BibTeX RDF	Streaming adaptation, IEEE 802.11 anomaly, Wireless networks, Middleware, Service management
2	Qi Yu, Xumin Liu, Athman Bouguettaya, Brahim Medjahed	Deploying and managing Web services: issues, solutions, and directions.	VLDB J.	2008	DBLP DOI BibTeX RDF	Web service management system, Interoperability, Service-oriented computing
2	Timo Baur, Samah Bel Haj Saad	Customer Service Management for Grid Monitoring and Accounting Data.	DSOM	2007	DBLP DOI BibTeX RDF
2	Naga Ayachitula, Melissa J. Buco, Yixin Diao, Bradford Fisher, David Loewenstern, Christopher Ward	IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics.	DSOM	2007	DBLP DOI BibTeX RDF
2	Ing-Ray Chen, Ding-Chau Wang	Modeling and analysis of regional registration based mobile multicast service management.	ICPADS	2007	DBLP DOI BibTeX RDF
2	Naga Ayachitula, Melissa J. Buco, Yixin Diao, Maheswaran Surendra, Raju Pavuluri, Larisa Shwartz, Christopher Ward	IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows.	IEEE SCC	2007	DBLP DOI BibTeX RDF
2	Ralf Seepold, Javier Martínez Fernández, Natividad Martínez Madrid	Multimedia Service Management for Home Networks with End to End Quality of Service.	APNOMS	2007	DBLP DOI BibTeX RDF
2	Farhana H. Zulkernine, Patrick Martin	Conceptual Framework for a Comprehensive Service Management Middleware.	AINA Workshops	2007	DBLP DOI BibTeX RDF
2	Abdelkarim Erradi, Piyush Maheshwari	Enhancing Web Services Performance Using Adaptive Quality of Service Management.	WISE	2007	DBLP DOI BibTeX RDF	Adaptive Quality of Service Management, Differential QoS
2	Vitalian A. Danciu, Nils gentschen Felde, Martin Sailer	Declarative Specification of Service Management Attributes.	Integrated Network Management	2007	DBLP DOI BibTeX RDF
2	Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Maheswaran Surendra, Christopher Ward, Steve Weinberger	Service Provider Considerations for IT Service Management.	Integrated Network Management	2007	DBLP DOI BibTeX RDF
2	Stewart H. C. Wan, Yuk-Hee Chan	IT Service Management for Campus Environment-Practical Concerns in Implementation.	Integrated Network Management	2007	DBLP DOI BibTeX RDF
2	Sun Wenhui, Liu Feng, Dai Gang, Zhang Jinyu	Formal Analysis of the VPN Service Management System.	PDCAT	2007	DBLP DOI BibTeX RDF
2	Zhen Wang, Xin-yu Zhang	An ITIL-based IT Service Management Model for Chinese Universities.	SERA	2007	DBLP DOI BibTeX RDF
2	Masaharu Akatsu	Identifying the Value for Service Management.	CEC/EEE	2007	DBLP DOI BibTeX RDF
2	Gül Gökay Emel, Çagatan Taskin	A Two-Stage Approach for Improving Service Management in Retail Banking.	OR	2007	DBLP DOI BibTeX RDF	Finance and Banking, Data Mining, Data Envelopment Analysis
2	Hao Wang, Bo Yang, Liang Liu, Qian Ma, Kewei Sun, Ying Chen	Knowledge Enhanced IT Service Management.	ICEBE	2007	DBLP DOI BibTeX RDF
2	Dejan S. Milojicic	Interview with Alan Ganek and Mark Potts.	IEEE Internet Computing	2007	DBLP DOI BibTeX RDF	Alan Ganek, Mark Potts, service management
2	Bo Yang, Hao Wang, Liang Liu, Qian Ma, Ying Chen, Hui Lei	Research and Implementation of Knowledge-Enhanced Information Services.	ICSOC	2007	DBLP DOI BibTeX RDF	configuration management database, information services, IT service management, knowledge database
2	Arosha K. Bandara, Emil C. Lupu, Alessandra Russo, Naranker Dulay, Morris Sloman, Paris Flegkas, Marinos Charalambides, George Pavlou	Policy refinement for IP differentiated services Quality of Service management.	IEEE Transactions on Network and Service Management	2006	DBLP DOI BibTeX RDF
2	Claudio Bartolini, Mathias Sallé, David Trastour	IT service management driven by business objectives An application to incident management.	NOMS	2006	DBLP DOI BibTeX RDF
2	Frank Chiang, Robin Braun	A Nature Inspired Multi-Agent Framework for Autonomic Service Management in Pervasive Computing Environments.	NOMS	2006	DBLP DOI BibTeX RDF
2	Yixin Diao, Alexander Keller	Quantifying the Complexity of IT Service Management Processes.	DSOM	2006	DBLP DOI BibTeX RDF
2	Rodrigo Bonfa Drago, Rodolfo da Silva Villaça	A Proposed Web Tool for IT Environment Service Management.	AICT/ICIW	2006	DBLP DOI BibTeX RDF
2	Ing-Ray Chen, Weiping He, Baoshan Gu	DMAP: A Scalable and Efficient Integrated Mobility and Service Management Scheme for Mobile IPv6 Systems.	LCN	2006	DBLP DOI BibTeX RDF
2	Mathias Sallé, Giuliano Di Vitantonio	Business Service Management: The Impact of IT Governance Models on IT Management Policies.	IEEE SCC	2006	DBLP DOI BibTeX RDF
2	Chunqiang Tang, Rong N. Chang, Edward So	A Distributed Service Management Infrastructure for Enterprise Data Centers Based on Peer-to-Peer Technology.	IEEE SCC	2006	DBLP DOI BibTeX RDF
2	Choon-Gul Park, Jae-Hyoung Yoo, Seung-Hak Seok, Ju-Hee Park, Hoen-In Lim	Intelligent Home Network Service Management Platform Design Based on OSGi Framework.	APNOMS	2006	DBLP DOI BibTeX RDF
2	Tae-Hoon Kang, Chung-Pyo Hong, Won-Joo Jang, Shin-Dug Kim	A Seamless Service Management with Context-Aware Handoff Scheme in Ubiquitous Computing Environment.	APNOMS	2006	DBLP DOI BibTeX RDF
2	Iman Poernomo, Guijun Wang	AQuSerM 2006: Advances in Quality of Service Management.	EDOC Workshops	2006	DBLP DOI BibTeX RDF
2	Peter Baumung, Stefan Penz, Michael Klein	P2P-Based Semantic Service Management in Mobile Ad-hoc Networks.	MDM	2006	DBLP DOI BibTeX RDF
2	Huan Wang, Zhihui Du, Lei Wu, Suihui Zhu, Erfan Shang	A Market-Oriented Model for Grid Service Management.	GPC	2006	DBLP DOI BibTeX RDF
2	Ki-Sang Ok, Daniel W. Hong, Byung-Soo Chang	The Design of Service Management System based on Policy-based Network Management.	ICNS	2006	DBLP DOI BibTeX RDF
2	Helen P. Assunção, Linnyer Beatrys Ruiz, Antonio Alfredo Ferreira Loureiro	A Service Management Approach for Self-healing Wireless Sensor Networks.	Autonomic Networking	2006	DBLP DOI BibTeX RDF
2	Imen Grida Ben Yahia, Emmanuel Bertin, Noël Crespi	Towards autonomic management for Next Generation Services.	ICNS	2006	DBLP DOI BibTeX RDF	Next Generation Services (NGS), Autonomic computing, service management
2	Imen Grida Ben Yahia, Emmanuel Bertin, Noël Crespi	Next/New Generation Networks Services and Management.	ICNS	2006	DBLP DOI BibTeX RDF	NGS, IMS, NGN, Service management
2	Jaime Martín Serrano, Joan Serrat, John Strassner, Ray Carroll	Policy-Based Management and Context Modelling Contributions for Supporting Services in Autonomic Systems.	Autonomic Networking	2006	DBLP DOI BibTeX RDF	Policy-Based Service Management, Self-Management Technologies, Next Generation Services, Context-Aware Framework, Context Information Model, Autonomic Systems, Context Information, Autonomic Networking
2	Stephan Aier, Philipp Offermann, Marten Schönherr, Christian Schröpfer	Implementing Non-functional Service Descriptions in SOAs.	TEAA	2006	DBLP DOI BibTeX RDF	Protégé, UML Profile for QoS, QoS, ontology, SOA, service management, OWL-S, service lifecycle
2	Vangelis Gazis, Nancy Alonistioti, Nikos Houssos, Maria Koutsopoulou, Stefan Gessler, Jürgen Quittek	Intelligent Network Provisioning for Dynamically Downloadable Applications in Beyond 3G Mobile Networks.	J. Network Syst. Manage.	2006	DBLP DOI BibTeX RDF	Network management, 3G, service management, QoS provisioning
2	Axel Hochstein, Rüdiger Zarnekow, Walter Brenner	ITIL as Common Practice Reference Model for IT Service Management: Formal Assessment and Implications for Practice.	EEE	2005	DBLP DOI BibTeX RDF
2	Gülçin Büyüközkan, Mehmet Sakir Ersoy, Gülfem Isiklar	An Intelligent Decision Making System to Support E-Service Management.	Australian Conference on Artificial Intelligence	2005	DBLP DOI BibTeX RDF
2	Eugen Borcoci, Abolghasem (Hamid) Asgari, Noel Butler, Toufik Ahmed, Ahmed Mehaoua, George Kormentzas, Stephen Eccles	Service Management for End-to-End QoS Multimedia Content Delivery in Heterogeneous Environment.	AICT/SAPIR/ELETE	2005	DBLP DOI BibTeX RDF
2	Matthias Bossardt, Georg Carle, David Hutchison, Hermann de Meer, Bernhard Plattner (eds.)	Service Management and Self-Organization in IP-based Networks	Service Management and Self-Organization in IP-based Networks	2005	DBLP BibTeX RDF