How a Global Customer Service Leader is Using a Reference Model to Structure Its Transformation While Remaining Fast and Agile.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/books/sp/19/KraumeVZ19
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How a Global Customer Service Leader is Using a Reference Model to Structure Its Transformation While Remaining Fast and Agile.
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How a Global Customer Service Leader is Using a Reference Model to Structure Its Transformation While Remaining Fast and Agile.
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