Text to Intelligence: Building and Deploying a Text Mining Solution in the Services Industry for Customer Satisfaction Analysis.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/IEEEscc/GodboleR08
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2008
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Text to Intelligence: Building and Deploying a Text Mining Solution in the Services Industry for Customer Satisfaction Analysis.
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Customer Satisfaction Analysis, Text Classification, Contact Center
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Text to Intelligence: Building and Deploying a Text Mining Solution in the Services Industry for Customer Satisfaction Analysis.
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