Benchmarking G2B eServices in the US: A Survey to Identify Maturity Levels Based on the Mystery User Approach.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/amcis/HogrebeBN09
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Benchmarking G2B eServices in the US: A Survey to Identify Maturity Levels Based on the Mystery User Approach.
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Benchmarking G2B eServices in the US: A Survey to Identify Maturity Levels Based on the Mystery User Approach.
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