A Data-Driven Approach to Predict an Individual Customer's Call Arrival in Multichannel Customer Support Centers.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/bigdata/MoazeniA18
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A Data-Driven Approach to Predict an Individual Customer's Call Arrival in Multichannel Customer Support Centers.
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A Data-Driven Approach to Predict an Individual Customer's Call Arrival in Multichannel Customer Support Centers.
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