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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/bpm/HecklM07>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Diana_Heckl>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/J%E2%88%9A%C4%BErgen_Moormann>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F978-3-540-75183-0%5F9>
foaf:homepage <https://doi.org/10.1007/978-3-540-75183-0_9>
dc:identifier DBLP conf/bpm/HecklM07 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F978-3-540-75183-0%5F9 (xsd:string)
dcterms:issued 2007 (xsd:gYear)
rdfs:label Matching Customer Processes with Business Processes of Banks: The Example of Small and Medium-Sized Enterprises as Bank Customers. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Diana_Heckl>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/J%E2%88%9A%C4%BErgen_Moormann>
swrc:pages 112-124 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/bpm/2007>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/bpm/HecklM07/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/bpm/HecklM07>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/bpm/bpm2007.html#HecklM07>
rdfs:seeAlso <https://doi.org/10.1007/978-3-540-75183-0_9>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/bpm>
dc:subject Banking industry; business process modeling; customer centricity; customer orientation; customer process (xsd:string)
dc:title Matching Customer Processes with Business Processes of Banks: The Example of Small and Medium-Sized Enterprises as Bank Customers. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document