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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/bpm/Jansen-VullersNRS06>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Hajo_A._Reijers>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/M._J._Stegeman>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Mariska_Netjes>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Monique_H._Jansen-Vullers>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F11841760%5F21>
foaf:homepage <https://doi.org/10.1007/11841760_21>
dc:identifier DBLP conf/bpm/Jansen-VullersNRS06 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F11841760%5F21 (xsd:string)
dcterms:issued 2006 (xsd:gYear)
rdfs:label A Redesign Framework for Call Centers. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Hajo_A._Reijers>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/M._J._Stegeman>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Mariska_Netjes>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Monique_H._Jansen-Vullers>
swrc:pages 306-321 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/bpm/2006>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/bpm/Jansen-VullersNRS06/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/bpm/Jansen-VullersNRS06>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/bpm/bpm2006.html#Jansen-VullersNRS06>
rdfs:seeAlso <https://doi.org/10.1007/11841760_21>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/bpm>
dc:subject Business Process Redesign, Call centers, Simulation, Petri nets. (xsd:string)
dc:title A Redesign Framework for Call Centers. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document