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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/conversations/GootHD20>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Laura_Hafkamp>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Margot_J._van_der_Goot>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Zo%E2%88%9A%C4%99_Dankfort>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F978-3-030-68288-0%5F13>
foaf:homepage <https://doi.org/10.1007/978-3-030-68288-0_13>
dc:identifier DBLP conf/conversations/GootHD20 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F978-3-030-68288-0%5F13 (xsd:string)
dcterms:issued 2020 (xsd:gYear)
rdfs:label Customer Service Chatbots: A Qualitative Interview Study into the Communication Journey of Customers. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Laura_Hafkamp>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Margot_J._van_der_Goot>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Zo%E2%88%9A%C4%99_Dankfort>
swrc:pages 190-204 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/conversations/2020>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/conversations/GootHD20/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/conversations/GootHD20>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/conversations/conversations2020.html#GootHD20>
rdfs:seeAlso <https://doi.org/10.1007/978-3-030-68288-0_13>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/conversations>
dc:title Customer Service Chatbots: A Qualitative Interview Study into the Communication Journey of Customers. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document