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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/cscwd/TrappeyWL12>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Charles_V._Trappey>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Hsin-Ying_Wu>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Kuan-Liang_Liu>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1109%2FCSCWD.2012.6221860>
foaf:homepage <https://doi.org/10.1109/CSCWD.2012.6221860>
dc:identifier DBLP conf/cscwd/TrappeyWL12 (xsd:string)
dc:identifier DOI doi.org%2F10.1109%2FCSCWD.2012.6221860 (xsd:string)
dcterms:issued 2012 (xsd:gYear)
rdfs:label Knowledge discovery of customer satisfaction and dissatisfaction using ontology-based text analysis of critical incident dialogues. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Charles_V._Trappey>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Hsin-Ying_Wu>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Kuan-Liang_Liu>
swrc:pages 470-475 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/cscwd/2012>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/cscwd/TrappeyWL12/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/cscwd/TrappeyWL12>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/cscwd/cscwd2012.html#TrappeyWL12>
rdfs:seeAlso <https://doi.org/10.1109/CSCWD.2012.6221860>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/cscwd>
dc:title Knowledge discovery of customer satisfaction and dissatisfaction using ontology-based text analysis of critical incident dialogues. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document