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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/dec/RossmannS15>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Alexander_Rossmann>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Gerald_Stei>
foaf:homepage <https://dl.gi.de/handle/20.500.12116/2317>
dc:identifier DBLP conf/dec/RossmannS15 (xsd:string)
dcterms:issued 2015 (xsd:gYear)
rdfs:label Customer services in the digital transformation: social media versus hotline channel performance. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Alexander_Rossmann>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Gerald_Stei>
swrc:pages 27-38 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/dec/2015>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/dec/RossmannS15/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/dec/RossmannS15>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/dec/dec2015.html#RossmannS15>
rdfs:seeAlso <https://dl.gi.de/handle/20.500.12116/2317>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/dec>
dc:title Customer services in the digital transformation: social media versus hotline channel performance. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document