Knowledge-Based Support Services: Monitoring and Adaptation.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/dexaw/DelicD00
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Knowledge-Based Support Services: Monitoring and Adaptation.
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business data processing; knowledge-based support services; adaptation; knowledge management; knowledge dissemination; knowledge sharing; knowledge creation; enterprise; customer support service business; productivity; support personnel; decision making; knowledge extraction; knowledge repositories; automatic problem solving; knowledge-based system; Hewlett Packard Corporation; monitoring loop; evolving needs
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Knowledge-Based Support Services: Monitoring and Adaptation.
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