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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/dgo/Schellong05>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Alexander_Schellong>
foaf:homepage <http://dl.acm.org/citation.cfm?id=1065342>
dc:identifier DBLP conf/dgo/Schellong05 (xsd:string)
dcterms:issued 2005 (xsd:gYear)
rdfs:label CRM in the public sector: towards a conceptual research framework. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Alexander_Schellong>
swrc:pages 326-332 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/dgo/2005>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/dgo/Schellong05/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/dgo/Schellong05>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/dgo/dgo2005.html#Schellong05>
rdfs:seeAlso <http://dl.acm.org/citation.cfm?id=1065342>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/dgo>
dc:subject CRM, TQM, citizen government relationship, citizen orientation, citizen relationship management, customer relationship management, electronic government, new public management, public services (xsd:string)
dc:title CRM in the public sector: towards a conceptual research framework. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document