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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/dsom/BartoliniST08>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Cesare_Stefanelli>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Claudio_Bartolini>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Mauro_Tortonesi>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F978-3-540-87353-2%5F7>
foaf:homepage <https://doi.org/10.1007/978-3-540-87353-2_7>
dc:identifier DBLP conf/dsom/BartoliniST08 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F978-3-540-87353-2%5F7 (xsd:string)
dcterms:issued 2008 (xsd:gYear)
rdfs:label SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Cesare_Stefanelli>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Claudio_Bartolini>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Mauro_Tortonesi>
swrc:pages 83-94 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/dsom/2008>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/dsom/BartoliniST08/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/dsom/BartoliniST08>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/dsom/dsom2008.html#BartoliniST08>
rdfs:seeAlso <https://doi.org/10.1007/978-3-540-87353-2_7>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/dsom>
dc:subject Business-driven IT management (BDIM); decision support; Information Technology Infrastructure Library (ITIL); IT service management; incident management (xsd:string)
dc:title SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document