Seeing Service Certification "Eye to Eye" - The Role of Perceptual Congruence Between Customers and Providers in IS Certification.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/ecis/SiegfriedLBS18
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Seeing Service Certification "Eye to Eye" - The Role of Perceptual Congruence Between Customers and Providers in IS Certification.
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Seeing Service Certification "Eye to Eye" - The Role of Perceptual Congruence Between Customers and Providers in IS Certification.
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