The Framework of Web-Based Voice of the Customers Management for Business Process Management in Service Industry.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/ecweb/PyonBWP05
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2005
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The Framework of Web-Based Voice of the Customers Management for Business Process Management in Service Industry.
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The Framework of Web-Based Voice of the Customers Management for Business Process Management in Service Industry.
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