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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/edoc/AminiJ11>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Roland_Jochem>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Schafiq_Amini>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1109%2FEDOCW.2011.25>
foaf:homepage <https://doi.org/10.1109/EDOCW.2011.25>
dc:identifier DBLP conf/edoc/AminiJ11 (xsd:string)
dc:identifier DOI doi.org%2F10.1109%2FEDOCW.2011.25 (xsd:string)
dcterms:issued 2011 (xsd:gYear)
rdfs:label A Conceptual Model Based on the Fuzzy Set Theory to Measure and Evaluate the Performance of Service Processes. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Roland_Jochem>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Schafiq_Amini>
swrc:pages 122-131 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/edoc/2011w>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/edoc/AminiJ11/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/edoc/AminiJ11>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/edoc/edoc2011w.html#AminiJ11>
rdfs:seeAlso <https://doi.org/10.1109/EDOCW.2011.25>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/edoc>
dc:subject service, quality, performance measurement, fuzzy set theory, evaluation (xsd:string)
dc:title A Conceptual Model Based on the Fuzzy Set Theory to Measure and Evaluate the Performance of Service Processes. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document