An Empirical Study on the e-CRM Performance Influence Model for Service Sectors in Taiwan.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/eee/ChangLH05
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2005
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An Empirical Study on the e-CRM Performance Influence Model for Service Sectors in Taiwan.
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e-CRM, Performance influence, TOE framework, SEM analysis
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An Empirical Study on the e-CRM Performance Influence Model for Service Sectors in Taiwan.
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