[RDF data]
Home | Example Publications
PropertyValue
dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/egov/BatistaK04>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Luciano_Batista>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Peter_Kawalek>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F978-3-540-30078-6%5F22>
foaf:homepage <https://doi.org/10.1007/978-3-540-30078-6_22>
dc:identifier DBLP conf/egov/BatistaK04 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F978-3-540-30078-6%5F22 (xsd:string)
dcterms:issued 2004 (xsd:gYear)
rdfs:label Translating Customer-Focused Strategic Issues into Operational Processes Through CRM - A Public Sector Approach. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Luciano_Batista>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Peter_Kawalek>
swrc:pages 128-133 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/egov/2004>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/egov/BatistaK04/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/egov/BatistaK04>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/egov/egov2004.html#BatistaK04>
rdfs:seeAlso <https://doi.org/10.1007/978-3-540-30078-6_22>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/egov>
dc:title Translating Customer-Focused Strategic Issues into Operational Processes Through CRM - A Public Sector Approach. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document