Using Online Public Services: A Measurement of Citizens' Operational, Formal, Information and Strategic Skills.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/egov/DeursenD08
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2008
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Using Online Public Services: A Measurement of Citizens' Operational, Formal, Information and Strategic Skills.
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digital skills; online public services; digital divide; citizens
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Using Online Public Services: A Measurement of Citizens' Operational, Formal, Information and Strategic Skills.
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