Usability, Emotions and Customer Satisfaction in Online Travel Booking.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/enter/MatzlerWTM06
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2006
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Usability, Emotions and Customer Satisfaction in Online Travel Booking.
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usability; emotions; booking behaviour
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Usability, Emotions and Customer Satisfaction in Online Travel Booking.
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