Modeling Uncertainty in Decision Support Systems for Customer Call Center.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/fuzzy/Holland04
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2004
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Modeling Uncertainty in Decision Support Systems for Customer Call Center.
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Call centers; decision making; decision support systems; fuzzy sets; bayesian networks; probabilities; uncertainties
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Modeling Uncertainty in Decision Support Systems for Customer Call Center.
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