Optimization of Automated Call Center Service Times Using Evolutionary Techniques.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/his/Salcedo-SanzPOPN08
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Optimization of Automated Call Center Service Times Using Evolutionary Techniques.
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Call centers design, Evolutionary algorithms, Tree optimization, Dandelion encoding
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Optimization of Automated Call Center Service Times Using Evolutionary Techniques.
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