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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/icds/LahtelaJK10>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Antti_Lahtela>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jukka_Kaukola>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Marko_J%E2%88%9A%C2%A7ntti>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1109%2FICDS.2010.48>
foaf:homepage <https://doi.org/10.1109/ICDS.2010.48>
dc:identifier DBLP conf/icds/LahtelaJK10 (xsd:string)
dc:identifier DOI doi.org%2F10.1109%2FICDS.2010.48 (xsd:string)
dcterms:issued 2010 (xsd:gYear)
rdfs:label Implementing an ITIL-Based IT Service Management Measurement System. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Antti_Lahtela>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jukka_Kaukola>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Marko_J%E2%88%9A%C2%A7ntti>
swrc:pages 249-254 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/icds/2010>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/icds/LahtelaJK10/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/icds/LahtelaJK10>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/icds/icds2010.html#LahtelaJK10>
rdfs:seeAlso <https://doi.org/10.1109/ICDS.2010.48>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/icds>
dc:subject IT Service Management, ITIL, Measurement (xsd:string)
dc:title Implementing an ITIL-Based IT Service Management Measurement System. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document