[RDF data]
Home | Example Publications
PropertyValue
dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/iceis/PoulsonHNG04>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Brad_Poulson>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jimmy_C._Huang>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Robert_D._Galliers>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Sue_Newell>
dc:identifier DBLP conf/iceis/PoulsonHNG04 (xsd:string)
dcterms:issued 2004 (xsd:gYear)
rdfs:label Reversing the Trend of Commoditization: A Case Study of the Strategic Planning and Management of a Call Center. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Brad_Poulson>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jimmy_C._Huang>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Robert_D._Galliers>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Sue_Newell>
swrc:pages 396-402 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/iceis/2004>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/iceis/PoulsonHNG04/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/iceis/PoulsonHNG04>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/iceis/iceis2004-3.html#PoulsonHNG04>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/iceis>
dc:title Reversing the Trend of Commoditization: A Case Study of the Strategic Planning and Management of a Call Center. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document