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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/icis/GuoLWX17>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Qiang_Wei>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Sean_Xin_Xu>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Yilin_Li>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Yiting_Guo>
foaf:homepage <http://aisel.aisnet.org/icis2017/DataScience/Presentations/27>
dc:identifier DBLP conf/icis/GuoLWX17 (xsd:string)
dcterms:issued 2017 (xsd:gYear)
rdfs:label IT-Enabled Role Playing in Service Encounter: Design a Customer Emotion Management System in Call Centers. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Qiang_Wei>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Sean_Xin_Xu>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Yilin_Li>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Yiting_Guo>
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/icis/2017>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/icis/GuoLWX17/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/icis/GuoLWX17>
rdfs:seeAlso <http://aisel.aisnet.org/icis2017/DataScience/Presentations/27>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/icis/icis2017.html#GuoLWX17>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/icis>
dc:title IT-Enabled Role Playing in Service Encounter: Design a Customer Emotion Management System in Call Centers. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document