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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/iconference/TangWZGL24>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Chenguang_Li>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jian_Tang_0009>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jiayan_Guo>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Xinxue_Zhou>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Yunran_Wang>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F978-3-031-57850-2%5F7>
foaf:homepage <https://doi.org/10.1007/978-3-031-57850-2_7>
dc:identifier DBLP conf/iconference/TangWZGL24 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F978-3-031-57850-2%5F7 (xsd:string)
dcterms:issued 2024 (xsd:gYear)
rdfs:label Can Chatbot Anthropomorphism and Empathy Mitigate the Impact of Customer Anger on Satisfaction? (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Chenguang_Li>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jian_Tang_0009>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jiayan_Guo>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Xinxue_Zhou>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Yunran_Wang>
swrc:pages 84-95 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/iconference/2024-1>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/iconference/TangWZGL24/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/iconference/TangWZGL24>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/iconference/iconference2024-1.html#TangWZGL24>
rdfs:seeAlso <https://doi.org/10.1007/978-3-031-57850-2_7>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/iconference>
dc:title Can Chatbot Anthropomorphism and Empathy Mitigate the Impact of Customer Anger on Satisfaction? (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document