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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/icores/ThionganeCL20>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Mamadou_Thiongane>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Pierre_L%27Ecuyer>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Wyean_Chan>
foaf:homepage <http://dx.doi.org/doi.org%2F10.5220%2F0009181401000108>
foaf:homepage <https://doi.org/10.5220/0009181401000108>
dc:identifier DBLP conf/icores/ThionganeCL20 (xsd:string)
dc:identifier DOI doi.org%2F10.5220%2F0009181401000108 (xsd:string)
dcterms:issued 2020 (xsd:gYear)
rdfs:label Delay Predictors in Multi-skill Call Centers: An Empirical Comparison with Real Data. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Mamadou_Thiongane>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Pierre_L%27Ecuyer>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Wyean_Chan>
swrc:pages 100-108 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/icores/2020>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/icores/ThionganeCL20/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/icores/ThionganeCL20>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/icores/icores2020.html#ThionganeCL20>
rdfs:seeAlso <https://doi.org/10.5220/0009181401000108>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/icores>
dc:title Delay Predictors in Multi-skill Call Centers: An Empirical Comparison with Real Data. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document