Are Superior Services Always Good for Satisfaction Formation? Consideration of Indebtedness to a Contact Person.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/icserv/Chiba15
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Are Superior Services Always Good for Satisfaction Formation? Consideration of Indebtedness to a Contact Person.
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Are Superior Services Always Good for Satisfaction Formation? Consideration of Indebtedness to a Contact Person.
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