A SQFD Approach for Service System Design Evaluation and Optimization.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/iesa/LiuXW09
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2009
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A SQFD Approach for Service System Design Evaluation and Optimization.
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service qualityt function deployment, service quality indicator, quality evaluation, service optimization
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A SQFD Approach for Service System Design Evaluation and Optimization.
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