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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/interaction/Kajko-Mattsson09a>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Mira_Kajko-Mattsson>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1145%2F1655925.1655968>
foaf:homepage <https://doi.org/10.1145/1655925.1655968>
dc:identifier DBLP conf/interaction/Kajko-Mattsson09a (xsd:string)
dc:identifier DOI doi.org%2F10.1145%2F1655925.1655968 (xsd:string)
dcterms:issued 2009 (xsd:gYear)
rdfs:label SLA management process model. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Mira_Kajko-Mattsson>
swrc:pages 240-249 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/interaction/2009>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/interaction/Kajko-Mattsson09a/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/interaction/Kajko-Mattsson09a>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/interaction/interaction2009.html#Kajko-Mattsson09a>
rdfs:seeAlso <https://doi.org/10.1145/1655925.1655968>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/interaction>
dc:subject SLA documents, contractor profile, experience and lessons learned, service catalogue, service level, service requirements, support, support line (xsd:string)
dc:title SLA management process model. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document