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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/mace/LaghariYC10>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Imen_Grida_Ben_Yahia>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Khalil_ur_Rehman_Laghari>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/No%E2%88%9A%C4%99l_Crespi>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F978-3-642-16836-9%5F5>
foaf:homepage <https://doi.org/10.1007/978-3-642-16836-9_5>
dc:identifier DBLP conf/mace/LaghariYC10 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F978-3-642-16836-9%5F5 (xsd:string)
dcterms:issued 2010 (xsd:gYear)
rdfs:label Towards a Service Delivery Based on Customer eXperience Ontology: Shift from Service to eXperience. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Imen_Grida_Ben_Yahia>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Khalil_ur_Rehman_Laghari>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/No%E2%88%9A%C4%99l_Crespi>
swrc:pages 51-61 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/mace/2010>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/mace/LaghariYC10/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/mace/LaghariYC10>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/mace/mace2010.html#LaghariYC10>
rdfs:seeAlso <https://doi.org/10.1007/978-3-642-16836-9_5>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/mace>
dc:title Towards a Service Delivery Based on Customer eXperience Ontology: Shift from Service to eXperience. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document