Effects of Customer Participation Level on Customers' Attributions, Emotions, and Behaviors in Case of Internet Service Failure.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/ncm/ShinPO09
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Effects of Customer Participation Level on Customers' Attributions, Emotions, and Behaviors in Case of Internet Service Failure.
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Effects of Customer Participation Level on Customers' Attributions, Emotions, and Behaviors in Case of Internet Service Failure.
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