Multi-Skill Call Center as a Grading from "Old" Telephony.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/new2an/Schneps-SchneppeS09
Home
|
Example Publications
Property
Value
dcterms:
bibliographicCitation
<
http://dblp.uni-trier.de/rec/bibtex/conf/new2an/Schneps-SchneppeS09
>
dc:
creator
<
https://dblp.l3s.de/d2r/resource/authors/Janis_Sedols
>
dc:
creator
<
https://dblp.l3s.de/d2r/resource/authors/Manfred_Schneps-Schneppe
>
foaf:
homepage
<
http://dx.doi.org/doi.org%2F10.1007%2F978-3-642-04190-7%5F15
>
foaf:
homepage
<
https://doi.org/10.1007/978-3-642-04190-7_15
>
dc:
identifier
DBLP conf/new2an/Schneps-SchneppeS09
(xsd:string)
dc:
identifier
DOI doi.org%2F10.1007%2F978-3-642-04190-7%5F15
(xsd:string)
dcterms:
issued
2009
(xsd:gYear)
rdfs:
label
Multi-Skill Call Center as a Grading from "Old" Telephony.
(xsd:string)
foaf:
maker
<
https://dblp.l3s.de/d2r/resource/authors/Janis_Sedols
>
foaf:
maker
<
https://dblp.l3s.de/d2r/resource/authors/Manfred_Schneps-Schneppe
>
swrc:
pages
154-167
(xsd:string)
dcterms:
partOf
<
https://dblp.l3s.de/d2r/resource/publications/conf/new2an/2009
>
owl:
sameAs
<
http://bibsonomy.org/uri/bibtexkey/conf/new2an/Schneps-SchneppeS09/dblp
>
owl:
sameAs
<
http://dblp.rkbexplorer.com/id/conf/new2an/Schneps-SchneppeS09
>
rdfs:
seeAlso
<
http://dblp.uni-trier.de/db/conf/new2an/new2an2009.html#Schneps-SchneppeS09
>
rdfs:
seeAlso
<
https://doi.org/10.1007/978-3-642-04190-7_15
>
swrc:
series
<
https://dblp.l3s.de/d2r/resource/conferences/new2an
>
dc:
subject
Call center; Skill based routing; Teletraffic; Limited availability; Asymptotic expansion for loss probability
(xsd:string)
dc:
title
Multi-Skill Call Center as a Grading from "Old" Telephony.
(xsd:string)
dc:
type
<
http://purl.org/dc/dcmitype/Text
>
rdf:
type
swrc:InProceedings
rdf:
type
foaf:Document