Simulation of ITSM Processes as Training Tool Set. | D2R Server publishing the DBLP Bibliography Database, hosted at L3S Research Center

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dc:creator	<https://dblp.l3s.de/d2r/resource/authors/Achim_Schmidtmann>
foaf:homepage	<http://dx.doi.org/doi.org%2F10.1007%2F978-3-642-12494-5%5F38>
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dcterms:issued	2010 (xsd:gYear)
rdfs:label	Simulation of ITSM Processes as Training Tool Set. (xsd:string)
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dc:title	Simulation of ITSM Processes as Training Tool Set. (xsd:string)
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