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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/or/SchwabB13>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Andreas_Schwab>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Burak_B%E2%88%9A%C4%BEke>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F978-3-319-07001-8%5F58>
foaf:homepage <https://doi.org/10.1007/978-3-319-07001-8_58>
dc:identifier DBLP conf/or/SchwabB13 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F978-3-319-07001-8%5F58 (xsd:string)
dcterms:issued 2013 (xsd:gYear)
rdfs:label The Effects of Customer Misclassification on Cross-Training in Call Centers. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Andreas_Schwab>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Burak_B%E2%88%9A%C4%BEke>
swrc:pages 429-435 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/or/2013>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/or/SchwabB13/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/or/SchwabB13>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/or/or2013.html#SchwabB13>
rdfs:seeAlso <https://doi.org/10.1007/978-3-319-07001-8_58>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/or>
dc:title The Effects of Customer Misclassification on Cross-Training in Call Centers. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document