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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/pricai/LiuZC06>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Changfeng_Zhou>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Yan_Liu>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ying-Wu_Chen_0001>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F11801603%5F81>
foaf:homepage <https://doi.org/10.1007/11801603_81>
dc:identifier DBLP conf/pricai/LiuZC06 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F11801603%5F81 (xsd:string)
dcterms:issued 2006 (xsd:gYear)
rdfs:label Determinants of E-CRM in Influencing Customer Satisfaction. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Changfeng_Zhou>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Yan_Liu>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ying-Wu_Chen_0001>
swrc:pages 767-776 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/pricai/2006>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/pricai/LiuZC06/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/pricai/LiuZC06>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/pricai/pricai2006.html#LiuZC06>
rdfs:seeAlso <https://doi.org/10.1007/11801603_81>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/pricai>
dc:subject E-CRM, customer satisfaction, electronic questionnaire, SEM, PLS. (xsd:string)
dc:title Determinants of E-CRM in Influencing Customer Satisfaction. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document