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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/sigcpr/GalupQDC07>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jim_J._Quan>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ronald_Dattero>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Stuart_Diaz_Galup>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Sue_A._Conger>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1145%2F1235000.1235010>
foaf:homepage <https://doi.org/10.1145/1235000.1235010>
dc:identifier DBLP conf/sigcpr/GalupQDC07 (xsd:string)
dc:identifier DOI doi.org%2F10.1145%2F1235000.1235010 (xsd:string)
dcterms:issued 2007 (xsd:gYear)
rdfs:label Information technology service management: an emerging area for academic research and pedagogical development. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jim_J._Quan>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ronald_Dattero>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Stuart_Diaz_Galup>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Sue_A._Conger>
swrc:pages 46-52 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/sigcpr/2007>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/sigcpr/GalupQDC07/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/sigcpr/GalupQDC07>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/sigcpr/cpr2007.html#GalupQDC07>
rdfs:seeAlso <https://doi.org/10.1145/1235000.1235010>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/sigcpr>
dc:subject ISO/IEC20000, IT service management, ITIL, process theory, service science (xsd:string)
dc:title Information technology service management: an emerging area for academic research and pedagogical development. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document