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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/siguccs/Kirchner05>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Kathy_Kirchner>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1145%2F1099435.1099465>
foaf:homepage <https://doi.org/10.1145/1099435.1099465>
dc:identifier DBLP conf/siguccs/Kirchner05 (xsd:string)
dc:identifier DOI doi.org%2F10.1145%2F1099435.1099465 (xsd:string)
dcterms:issued 2005 (xsd:gYear)
rdfs:label Going from 0 to 60 in 20 years: transitioning a help desk into a multi-function support center. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Kathy_Kirchner>
swrc:pages 132-137 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/siguccs/2005>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/siguccs/Kirchner05/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/siguccs/Kirchner05>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/siguccs/siguccs2005.html#Kirchner05>
rdfs:seeAlso <https://doi.org/10.1145/1099435.1099465>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/siguccs>
dc:subject consolidation, help desk, staffing, support (xsd:string)
dc:title Going from 0 to 60 in 20 years: transitioning a help desk into a multi-function support center. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document