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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/siguccs/NishiyamaMW06>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Holly_E._Wyatt>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Leslie_J._McNeil>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Mo_Nishiyama>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1145%2F1181216.1181279>
foaf:homepage <https://doi.org/10.1145/1181216.1181279>
dc:identifier DBLP conf/siguccs/NishiyamaMW06 (xsd:string)
dc:identifier DOI doi.org%2F10.1145%2F1181216.1181279 (xsd:string)
dcterms:issued 2006 (xsd:gYear)
rdfs:label The matrix and beyond: expanding proactive resources for customers. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Holly_E._Wyatt>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Leslie_J._McNeil>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Mo_Nishiyama>
swrc:pages 291-294 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/siguccs/2006>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/siguccs/NishiyamaMW06/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/siguccs/NishiyamaMW06>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/siguccs/siguccs2006.html#NishiyamaMW06>
rdfs:seeAlso <https://doi.org/10.1145/1181216.1181279>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/siguccs>
dc:subject communication, customer service, electronic documentation, knowledge management, portals, role-based matrix, workflow improvement (xsd:string)
dc:title The matrix and beyond: expanding proactive resources for customers. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document