Frontline support at Princeton University: a centralized and decentralized approach.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/conf/siguccs/NovozinskyRS09
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2009
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Frontline support at Princeton University: a centralized and decentralized approach.
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SCAD/DCS, computing, computing support specialist, customer support, help desk, technical support
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Frontline support at Princeton University: a centralized and decentralized approach.
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