The Modernization of a Call Center. | D2R Server publishing the DBLP Bibliography Database, hosted at L3S Research Center

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dc:creator	<https://dblp.l3s.de/d2r/resource/authors/Karen_Reasoner>
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dcterms:issued	2000 (xsd:gYear)
rdfs:label	The Modernization of a Call Center. (xsd:string)
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