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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/siguccs/SinnettB04a>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Christian_J._Sinnett>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Tammy_Barr>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1145%2F1027802.1027884>
foaf:homepage <https://doi.org/10.1145/1027802.1027884>
dc:identifier DBLP conf/siguccs/SinnettB04a (xsd:string)
dc:identifier DOI doi.org%2F10.1145%2F1027802.1027884 (xsd:string)
dcterms:issued 2004 (xsd:gYear)
rdfs:label Building a champagne helpdesk on a beer budget. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Christian_J._Sinnett>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Tammy_Barr>
swrc:pages 351-353 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/siguccs/2004>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/siguccs/SinnettB04a/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/siguccs/SinnettB04a>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/siguccs/siguccs2004.html#SinnettB04a>
rdfs:seeAlso <https://doi.org/10.1145/1027802.1027884>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/siguccs>
dc:subject call tracking, helpdesk, inventory, knowledgebase, management tools, open source, scheduling, service level agreements, support tools (xsd:string)
dc:title Building a champagne helpdesk on a beer budget. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document