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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/siguccs/Twitchell97>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Mary_C._Twitchell>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1145%2F266064.266157>
foaf:homepage <https://doi.org/10.1145/266064.266157>
dc:identifier DBLP conf/siguccs/Twitchell97 (xsd:string)
dc:identifier DOI doi.org%2F10.1145%2F266064.266157 (xsd:string)
dcterms:issued 1997 (xsd:gYear)
rdfs:label Moving from helpless desk to help desk: practical strategies for improving customer service in a multi-function university help desk. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Mary_C._Twitchell>
swrc:pages 303-306 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/siguccs/1997>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/siguccs/Twitchell97/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/siguccs/Twitchell97>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/siguccs/siguccs1997.html#Twitchell97>
rdfs:seeAlso <https://doi.org/10.1145/266064.266157>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/siguccs>
dc:title Moving from helpless desk to help desk: practical strategies for improving customer service in a multi-function university help desk. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document