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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/siguccs/UnderwoodHG03>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Deb_Hegdahl>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jeff_Gimbel>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/John_A._Underwood>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1145%2F947469.947478>
foaf:homepage <https://doi.org/10.1145/947469.947478>
dc:identifier DBLP conf/siguccs/UnderwoodHG03 (xsd:string)
dc:identifier DOI doi.org%2F10.1145%2F947469.947478 (xsd:string)
dcterms:issued 2003 (xsd:gYear)
rdfs:label A proper set of tools are needed to corral support. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Deb_Hegdahl>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jeff_Gimbel>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/John_A._Underwood>
swrc:pages 23-26 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/siguccs/2003>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/siguccs/UnderwoodHG03/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/siguccs/UnderwoodHG03>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/siguccs/siguccs2003.html#UnderwoodHG03>
rdfs:seeAlso <https://doi.org/10.1145/947469.947478>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/siguccs>
dc:subject ACD, Funk Software, North Dakota State University, North Dakota University System, SiteScope, WebEx, automatic call distribution, call management, communication, documentation, help desk, network monitoring, problem tracking system, proxy, remedy, remote assistance, system monitoring, training (xsd:string)
dc:title A proper set of tools are needed to corral support. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document