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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/spice/OrtaR16>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Elena_Orta>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Mercedes_Ruiz>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2F978-3-319-38980-6%5F7>
foaf:homepage <https://doi.org/10.1007/978-3-319-38980-6_7>
dc:identifier DBLP conf/spice/OrtaR16 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2F978-3-319-38980-6%5F7 (xsd:string)
dcterms:issued 2016 (xsd:gYear)
rdfs:label A Simulation and Gamification Approach for IT Service Management Improvement. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Elena_Orta>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Mercedes_Ruiz>
swrc:pages 84-97 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/spice/2016>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/spice/OrtaR16/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/spice/OrtaR16>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/spice/spice2016.html#OrtaR16>
rdfs:seeAlso <https://doi.org/10.1007/978-3-319-38980-6_7>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/spice>
dc:title A Simulation and Gamification Approach for IT Service Management Improvement. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document