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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/conf/wsc/KoolePT03>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Auke_Pot>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ger_Koole>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jerome_Talim>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1109%2FWSC.2003.1261637>
foaf:homepage <https://doi.org/10.1109/WSC.2003.1261637>
dc:identifier DBLP conf/wsc/KoolePT03 (xsd:string)
dc:identifier DOI doi.org%2F10.1109%2FWSC.2003.1261637 (xsd:string)
dcterms:issued 2003 (xsd:gYear)
rdfs:label Customer relations management: call center operations: routing heuristics for multi-skill call centers. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Auke_Pot>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ger_Koole>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jerome_Talim>
swrc:pages 1813-1816 (xsd:string)
dcterms:partOf <https://dblp.l3s.de/d2r/resource/publications/conf/wsc/2003>
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/conf/wsc/KoolePT03/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/conf/wsc/KoolePT03>
rdfs:seeAlso <http://dblp.uni-trier.de/db/conf/wsc/wsc2003.html#KoolePT03>
rdfs:seeAlso <https://doi.org/10.1109/WSC.2003.1261637>
swrc:series <https://dblp.l3s.de/d2r/resource/conferences/wsc>
dc:title Customer relations management: call center operations: routing heuristics for multi-skill call centers. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:InProceedings
rdf:type foaf:Document