A conceptual model for acceptance of social CRM systems based on a scoping study.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/ais/AskoolN11
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https://dblp.l3s.de/d2r/resource/authors/Sanaa_Askool
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2011
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A conceptual model for acceptance of social CRM systems based on a scoping study.
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205-220
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A conceptual model for acceptance of social CRM systems based on a scoping study.
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