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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/anor/CaiWZ20>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Juzhi_Zhang>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ya-Jun_Cai>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Yingjia_Wang>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2Fs10479-018-2979-8>
foaf:homepage <https://doi.org/10.1007/s10479-018-2979-8>
dc:identifier DBLP journals/anor/CaiWZ20 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2Fs10479-018-2979-8 (xsd:string)
dcterms:issued 2020 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/anor>
rdfs:label Enhancing e-platform business by customer service systems: a multi-methodological case study on Ali Wangwang instant message's impacts on TaoBao. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Juzhi_Zhang>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ya-Jun_Cai>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Yingjia_Wang>
swrc:number 1 (xsd:string)
swrc:pages 59-81 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/anor/CaiWZ20/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/anor/CaiWZ20>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/anor/anor291.html#CaiWZ20>
rdfs:seeAlso <https://doi.org/10.1007/s10479-018-2979-8>
dc:title Enhancing e-platform business by customer service systems: a multi-methodological case study on Ali Wangwang instant message's impacts on TaoBao. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 291 (xsd:string)